Booking information

Booking Information

Important for your Holidays

Reservation
In written form: fax, e-mail or mail. If prices in the reservation confirmation differ (writing or printing errors), the daily listed prices always apply.
 
Arrival and Departure
Rooms are available from 3.00 p.m. for our recently arrived guests. On the day you are due to depart you may store your luggage here with us – enjoy the day, get changed before making your way back home. Please note however that you must vacate your room by 10.00 a.m.

Your booked room will be held until 6.00 p.m. on the day you are due to arrive. Thereafter, you have no claim to the room you reserved. Please let us know if you will be arriving later. In the event of early departure or late arrival, the price for the accommodation will be calculated less half-board and local taxes. In the event of cancellation your deposit will not be refunded. 

Wi-Fi
Free in the entire hotel with access code.

Kids discount in DR Landidyll de Luxe
in room with 2 full-paying guests:
up to 3 y.: free | 4-6 y.: € 35.- | 7-11 y.: € 44.- | 12-15 y.: € 49.-
incl. breakfast, additional charge: kids menu or half-board

Special occasions
New Year's Eve menu: price on request
Christmas menu: price on request

Skipass
Day and week pass sale in hotel. Payment: cash/EC card

Late Check IN
by arrival after 10 pm we charge € 35,--

Cancellation conditions
The General Terms & Conditions of the Austrian Hotel Industry apply: 
up to 3 months prior to arrival: free / 3 months - 1 month:  40% / 1 month - 1 week:  70% / 1 week: 90% of the booked arrangement
 
Hotel Cancellation Insurance
We recommend taking out travel insurance. We are happy to help you or calculate the premium and book online 
» Hotel Cancellation Insurance

Extra charges
Visitor's tax: charged separately
Adults: winter: € 2.50 / summer: € 2.50 per day | Kids up to 15 y.: free

Rooms
Short stay surcharge: up to 3 days:  € 10.- per person/day
Single room surcharge: € 20.- per day in DR Landhaus

Apartments
Final cleaning for the apartments: charged separately
Extra beds: partly not included in the price - charged separately for all apartments under Top 13
Minimum stay: 3 days

Parking / Underground parking
Underground parking depending on availability.
One parking space in the garage is included per apartment.
Reservation underground parking in advance € 5,00 per car per day

Massage
If you are unable to attend a booked massage, please cancel at least 24 hours in advance. Unfortunately, we will otherwise have to charge you 90% of the treatment price. We ask for your understanding.

Smoking info
Please understand, that all rooms, suites & apartments and the dining room are non-smoking. We offer special areas for smoking.
 
Pets
Please understand, that due to our guest's wishes, we don't allow pets.
 
Payment
Cash, EC card, Visa, Mastercard. Exception: no credit card payment for package offers.

Deposit
For binding reservations we ask for a deposit of € 200.- per room and 10% of the booked arrangement per apartment. (to pay within 10 days after booking)

Bank data
Sparkasse Imst AG - Filiale Ischgl
Acc. n°: 00000-852285 | bank code 20502
IBAN: AT 49 20502 00000852285
BIC: SPIMAT21XXX

The » General Terms & Conditions of the Austrian Hotel Industry apply.

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