Booking Information

Reservation
In written form: e-mail or letter. If prices in the reservation confirmation differ (writing or printing errors), the daily listed prices always apply.
 
Arrival and Departure

Rooms are available to new guests from 3 p.m. On the day of departure, the room is available until 10 a.m.

If you plan to arrive after 6 p.m., please notify us in advance. If you plan to arrive after 8 p.m., please contact us so that we can provide you with all the information you need for a late check-in.

In the event of early departure or late arrival, the accommodation price minus the local tax will be charged. In the event of cancellation, the deposit will only be refunded in accordance with the cancellation policy.

Wi-Fi

Free to use for our guests in the entire hotel.

Late Check In
For arrivals later than 8pm we kindly ask you to contact us, so that we can communicate all the needed information for your late check in.

Late Check Out / Early Check In
depending on availability and at additional costs

Cancellation Policy & Deposit Terms

For your stay at the Hotel & Luxury Apartments Dorfstadl****Superior

Your booking remains non-binding until we receive your deposit.

Upon receipt of the deposit, the following tiered cancellation policy shall be deemed to have been agreed:

From the time of successful booking (confirmation): If you cancel from the time of booking, 30% of the total price (equivalent to the deposit paid) will be charged as a cancellation fee. Our goodwill credit: This 30% does not expire for 1 year! Your payment will be credited to you as a voucher valid for 1 year (from the original arrival date) for a future stay at our hotel.

1 month to 7 days before the arrival date: If you cancel during this period, we will charge 70% of the total package price. As your deposit will be deducted from this, a further 40% of the total price will be due. This additional amount will not be credited.

6 days to 2 days before the day of arrival: In the event of a last-minute cancellation within this period, 90 per cent of the total package price will be charged. After deducting the deposit, a further 60 per cent of the total price will be due. This additional amount will not be credited.

1 day before arrival, on the day of arrival, in the event of a no-show or early departure: In the event of an extremely last-minute cancellation within this period, we will charge 100 per cent of the total price booked. After deducting the deposit, a further 70

⚠️ Important note regarding cancellation charges (please note): Please be aware that if you cancel within the specified timeframes (from 1 month before arrival), any percentage exceeding 30% will be retained as compensation for loss of business and will not be refunded. Only the original 30% deposit will remain in your customer account as a voucher valid for one year from the originally planned arrival date. Once this year has elapsed, the credit will expire and can no longer be redeemed.

Your deposit serves as a binding confirmation of your booking and is non-refundable.

We recommend that you take out European travel insurance

Extra charges
Visitor's tax: charged separately
Adults: winter: € 5,00 / summer: € 3,00 per day | Kids up to 15 y.: free

Non-smoking facilities
We kindly ask for your understanding that smoking is not permitted. Neither in any room/apartment nor in the restaurant.

Parking / Underground parking
Depending on availability, € 12.00 for the entire stay.

Pets
Please understand, that due to our guest's wishes, we don't allow pets.
 
Payment methods
Cash, debit card, Visa, Mastercard

Deposit
To secure your booking, a deposit of 30% of the total amount is required.

With this deposit, you guarantee your reservation at the
Hotel & Luxury Appartements Dorfstadl****Superior.

The deposit is non-refundable, but upon request it may be credited towards a future booking within 12 months.

Thank you for your understanding.

Bank data:

Dorfstadl Appartements GmbH

Sparkasse Imst AG

Kontonummer:  00000-852285 / Bankleitzahl:  20502

IBAN: AT49 20502 00000852285 / BIC: SPIMAT21XXX